We provide heat pump repair in Bothell from Thrashers Corner down to the Sammamish River, ducted systems and central AC alike, on most brands. Someone picks up 24/7, and you approve every price before work starts.



Bothell straddles the King-Snohomish county line, right where convergence zone bands tend to drop their heaviest rain. Summers can spike too. These are the heat pump and central AC problems we see most.
Whichever utility bills you, PSE south of the county line or Snohomish County PUD north of it, all-day strip heat shows up fast.
The NWS list showed 109°F here in June 2021. A system with a dirty coil or low charge falls behind fast in that heat.
When a townhome's air handler sits in a tight closet with one small return, a clogged filter chokes airflow and the coil can freeze.
Convergence zone downpours can flood a low pad. Water that can't drain refreezes around the base and builds ice up into the coil.
Copper indoor coils can develop pinhole leaks with age. Weak heat and long run times on an older system are the classic signs.
A dusty smell when the strips first run each fall is normal. One that lingers, or any smoke, means shut it off and call.
Leave right away and take everyone with you. Call 911 or Puget Sound Energy from outside; PSE is the gas utility citywide. We’ll fix the system once it’s declared safe.
North or south of the county line, the terms are identical. You hear the price, you decide, and only then does work begin.
We charge $159 to diagnose the system, and we waive it when the repair is wrapped up before we leave that day.
Once you approve the quote, that's the number on your invoice. No extra line items show up after the fact.
Wisetack financing turns a larger repair into a monthly payment, with 0% interest for the first year if you qualify.
Thinking replacement instead? Rebates may be available from your electric utility, PSE or Snohomish County PUD; both links are below.
You're 22 miles or so from our shop via SR 9 or I-405, so a same-day slot is usually open.
We work on most makes, from basic central air to variable-speed heat pumps, and we're a Mitsubishi Electric Diamond Contractor.
Mauro still runs calls himself, and the rule is simple: fix what's fixable, explain what isn't, no pressure.
Our default answer is repair. A serviced heat pump that fails on one part, say a fan motor or capacitor, often has years left in it.
The math shifts when a compressor fails out of warranty, when the leak is in the coil itself, or when the system was undersized from the start. In mid-2000s neighborhoods like Carriage Park and Shaunessy, an original system is nearing the end of a typical life span, so we'll price both options together.
Heading into fall, swap the filter and run the heat once on a mild day. You'll catch the first-run smell and any problems before the cold arrives.

Phone us day or night
Get a firm price first
Fixed right, warrantied a year
The same three steps apply from Canyon Park to North Creek. Each repair includes a year of warranty coverage on parts and labor, plus the 100% Satisfaction Guarantee.
“Sound Comfort Heating was able to fit us in the next day after calling. Mauro arrived on time and was quickly able to diagnose the problem with our heat pump. Friendly, knowledgeable and great pricing, couldn’t ask for more! Highly recommend!!”


“Service was awesome. Fast and efficient and Mauro was a delight to work with. I would recommend them to everyone!”
“Excellent Service and outcome exceeded our expectations. Highly recommend their service.”




If a repair turns into a replacement, you don’t have to pay for it all at once. You can apply for Wisetack, where approved credit can mean 12 months at 0% interest, or use Klarna to split the cost.

Our 100% Satisfaction Guarantee covers every repair we make. If something’s off afterward, we come out again and correct it, and there’s no second bill.


It depends on the county. Roughly 60% of residents live in King County, where power comes from PSE. Homes in the Snohomish County part are Snohomish County PUD customers. PSE supplies gas citywide, and each utility sets its own rebate rules.
Yes. From Shelton View and downtown to Canyon Park and Thrashers Corner, it’s one service area with one price list. Inside city limits, permits for both sides go through the City of Bothell.
Yes. Closet air handlers are tight but routine work. Keep the closet door clear and the filter fresh; a starved return is a common reason those systems freeze up or trip.
Yes, most brands. Ductless heads and cassettes fail in their own ways, from clogged drains to sensor codes, so they’re covered on our Bothell mini-split repair page.
Yes. Dual fuel systems share a thermostat and controls, so we check the whole setup on one visit. For furnace-only trouble, see our furnace repair in Bothell page.
Many last around 15 years, longer with regular maintenance. Age by itself doesn’t decide it; the compressor, coils and repair history do, and we’ll walk you through each.
Rebate pages for PSE and PUD customers, plus permits:

