Pilot out, burner clicking or the remote ignored? We provide gas fireplace repair in Marysville for the tract homes of Sunnyside and Getchell and the newer streets up on Whiskey Ridge, often the same day. Upfront pricing means you approve the cost before we start.











We are one of the few local HVAC companies that also services gas fireplaces. If your furnace acts up too, our furnace repair in Marysville covers that same visit.
We explain what failed in plain words and show you the part. If a repair does not make sense, you will hear that first.
Upfront pricing is the rule. We quote the work, you say yes or no, and nothing starts until you decide.
Town homes run on natural gas, while rural lots toward Lake Cassidy often use propane. Both fuels get the same care.
Call (425) 225-4756 at any hour. A person answers, and same-day visits are often open for Marysville addresses.
EXCELLENT
Based on 210 reviews
Posted on Google
John OwensTrustindex verifies that the original source of the review is Google.
Service was awesome. Fast and efficient and Mauro was a delight to work with. I would recommend them to everyone!Posted on Google
Mike SloyTrustindex verifies that the original source of the review is Google.
Fantastic service. My fireplace is now in perfect condition. I can’t say enough about this company, and Mario.Posted on Google
Melissa GravesTrustindex verifies that the original source of the review is Google.
Great job! Very nice.Posted on Google
Judy SloanTrustindex verifies that the original source of the review is Google.
Hannah was awesome to schedule with! Great service all around!Posted on Google
James AndrewsTrustindex verifies that the original source of the review is Google.
Our technician, Mauro was fantastic. Pricing up front, great communication, and my fireplace is as good as new. Thank you Sound Comfort, and great job Mauro.Posted on Google
Sarah EnaTrustindex verifies that the original source of the review is Google.
Mauro was incredible. Super personable, explained things in a clear way, and did great work on our old furnace. Would highly recommend!Posted on Google
J. WhiteTrustindex verifies that the original source of the review is Google.
Exceptional work! The service was great and our fireplace is as good as new. Thank you Mauro!Posted on Google
Matt SmytheTrustindex verifies that the original source of the review is Google.
Fantastic service. Service was quick and they kept me informed on what they were doing. Mauro was friendly and didn’t try to upsell any services that weren’t requiredVerified by TrustindexTrustindex verified that these reviews were published on Sound Comfort Heating and Air Conditioning's Google Business Profile. Learn more
Marysville mixes four decades of building. Early factory fireplaces sit in 1980s living rooms, while recent builds along Whiskey Ridge carry sealed units with remotes. Pick yours below to see what usually goes wrong.
Many Marysville houses have an old open firebox that was later fitted with a gas insert. Those inserts depend on a snug seal, a working blower and a healthy ignition system, and each of them ages after twenty or thirty winters of use.
Remote no longer talks to receiver
Fan runs loud or not at all
Flame lights, then shuts off alone
Glass gasket brittle or loose
A high-limit switch can trip when the blower fails, or a dirty flame sensor can lose its signal. We check the fan, the sensor and the limit switch, then watch a full cycle before leaving.
Start with fresh batteries in both the remote and the receiver. If that fails, the pair may have lost its link, or the receiver itself may have failed. We re-pair or replace it.

A freestanding gas stove is a common backup heater in homes on acreage east of town, where wind storms can interrupt power. Many use a standing pilot and warm the room even when electricity drops, though the fan then stops.
Pilot weak or flickering
Room never reaches comfortable warmth
Thermostat knob ignored by burner
Rattle from the fan at startup
An outage can leave air in the gas line, drain backup batteries, or knock the pilot out. Standing pilots often just need a careful relight. If it will not stay lit, a tired thermocouple or thermopile is likely.
It can be. Heavy yellow flame and soot suggest poor air mixing or a dirty burner, and unburned fuel may be involved. Turn the stove off and have us check it before the next use.

Gas logs sit in plenty of brick and masonry fireplaces from the 1970s and 1980s. They look simple, yet they rely on tidy burner ports, a correctly placed log arrangement and a clean pilot to burn evenly and safely.
Logs shifted from their marked spots
Burner ports clogged with debris
Pilot lights but main flame sputters
Soot ghosting up the firebox walls
Yes. Logs that block burner ports or sit in the flame path cause sooting and uneven burn. We reposition them to the manufacturer’s diagram and clean the burner before relighting.
A faint odor at startup can be unburned gas from a late ignition, but never assume. If you smell gas, leave, call 911 or the gas utility from outside, then contact us.

Patio fire features are popular on Marysville decks and backyards. Winter rain pools in burners, spiders nest in venturi tubes and igniters corrode after months of damp weather, so the first cool night of fall is when problems surface.
Burner will not light after rain
Spider webs inside the gas tube
Flame sags and burns weakly
Corroded ignition wire or electrode
Common causes are a damp or corroded electrode, an empty or closed propane tank, or a gas line spider web. We test spark, gas flow and the burner before we replace anything.
A vented cover helps keep rain out of the burner. Let the unit cool fully first, and remove the cover before every use. Check the burner and igniter each fall.


Call (425) 225-4756 or fill out the form. Share your fireplace brand, your fuel and what you are seeing.
Our tech finds the cause, explains it and quotes the repair. We begin only when you agree to the price.
We finish the repair, run a complete burn cycle while you watch and confirm everything lights cleanly.
Wet fall weather, pet hair and holiday decorating are hard on a gas fireplace. A short routine each October keeps yours reliable through the cold months.
Weak batteries cause many no-start calls. Replace the remote cells and the receiver backup batteries each fall, and use quality brands, since heat drains cheap ones quickly.
With the fireplace off and cool, vacuum lint and pet hair from the lower compartment. Never reach into the burner, and leave any deeper cleaning to a technician.
Garland, stockings and gifts belong well away from the glass and mantel. Check your manual for clearances before the Merrysville for the Holidays season starts.
Check for cracks, haze or a loose gasket while the unit is cold. A sealed fireplace should never run with damaged or missing glass, so call us if you see any.
Carbon monoxide has no smell and no color. A blocked vent, a damaged seal or a poorly burning flame can create it. Put a working CO alarm on every floor and near bedrooms. If an alarm sounds, get everyone outside and call 911 before doing anything else.
A gas fireplace usually gives warnings before it fails outright. If your Marysville home relies on it as a backup during outages or cold snaps, treat these signs seriously and book early.
Smell gas? Do not light anything or flip switches. Leave the home, then call 911 or Puget Sound Energy at 1-888-225-5773 from outside. On propane, call your supplier too. Once it is safe, call us at (425) 225-4756.

Get ahead of Merrysville for the Holidays and the first hard freeze. We clean the burner and pilot, test ignition parts, inspect the glass and vent, and leak-check each connection.
Prefer a one-time tune-up over a plan? Call us or book online any time.
Our shop is in Lake Stevens, a short drive via SR 9 and SR 528. Same-day visits are often available, and a real person answers the phone around the clock to set up a time.
Yes. Propane and natural gas units use different orifices and pressures, so we test against the rating plate. Homes outside the gas mains, such as those near Lake Cassidy, are welcome.
Most major brands of gas fireplaces, inserts and log sets, including Napoleon, Heat & Glo, Regency, Majestic and Montigo. If you have a different brand, call and describe it.
We repair existing units, but we cannot interpret your HOA’s rules. Check your community guidelines before adding or changing a fire feature, and we will gladly fix what you already own.
Often, yes. Many parts like pilots, igniters and valves are replaceable even on units from the 1980s. If a repair is not sensible, we say so before you spend anything.
Turn the fireplace off, let it cool and keep it off. Sealed units must not run with broken glass. Keep children and pets away from the area and call us to arrange a repair.

