Pilot out, igniter clicking, or a flame that quits mid-evening? We provide fireplace repair in Snohomish for gas inserts, stoves, log sets and patio fire features. Pricing is upfront, you approve it before any work starts, and many repairs finish the same day.











We are one of the few local HVAC companies that also service gas fireplaces. We handle gas controls on furnaces weekly, so a fireplace valve or pilot is familiar work.
Pilot assemblies, thermopiles, igniters, valves and receivers all get tested with a meter, so only the part that failed gets replaced.
Snohomish is one of the oldest cities in the county by home age. We are comfortable fitting and fixing inserts in original fireplace openings.
Licensed, bonded and insured. We test the connections for leaks and confirm the flame is burning clean before we pack up.
The shop is in Lake Stevens, a quick run down SR 9. That keeps same-day fireplace visits realistic for most Snohomish addresses.
EXCELLENT
Based on 210 reviews
Posted on Google
John OwensTrustindex verifies that the original source of the review is Google.
Service was awesome. Fast and efficient and Mauro was a delight to work with. I would recommend them to everyone!Posted on Google
Mike SloyTrustindex verifies that the original source of the review is Google.
Fantastic service. My fireplace is now in perfect condition. I can’t say enough about this company, and Mario.Posted on Google
Melissa GravesTrustindex verifies that the original source of the review is Google.
Great job! Very nice.Posted on Google
Judy SloanTrustindex verifies that the original source of the review is Google.
Hannah was awesome to schedule with! Great service all around!Posted on Google
James AndrewsTrustindex verifies that the original source of the review is Google.
Our technician, Mauro was fantastic. Pricing up front, great communication, and my fireplace is as good as new. Thank you Sound Comfort, and great job Mauro.Posted on Google
Sarah EnaTrustindex verifies that the original source of the review is Google.
Mauro was incredible. Super personable, explained things in a clear way, and did great work on our old furnace. Would highly recommend!Posted on Google
J. WhiteTrustindex verifies that the original source of the review is Google.
Exceptional work! The service was great and our fireplace is as good as new. Thank you Mauro!Posted on Google
Matt SmytheTrustindex verifies that the original source of the review is Google.
Fantastic service. Service was quick and they kept me informed on what they were doing. Mauro was friendly and didn’t try to upsell any services that weren’t requiredVerified by TrustindexTrustindex verified that these reviews were published on Sound Comfort Heating and Air Conditioning's Google Business Profile. Learn more
A downtown Victorian, a Fobes Hill rambler and a Three Lakes patio all burn gas differently. Find your type below for the faults we see most and straight answers from the tech.
Many Snohomish homes began with a masonry fireplace, and a gas insert turned it into dependable heat. The unit sits in a tight opening with its own vent pipe, so trouble shows up as a pilot that will not hold, a fading flame or a rattling fan. We test ignition and venting together.
Pilot goes out after a few minutes
Blower fan rattles or stops
Flame turns lazy and yellow
Remote and receiver stop pairing
That pattern usually means the thermocouple is weak or dirty, so the valve will not stay open. We clean and meter the pilot circuit and replace the part that fails the test.
It is rarely a safety problem, but noise means bearings or debris. A failing blower can also let the unit run hot, so it is worth fixing before it seizes.

A gas stove often heats a whole room in an older house with no ducts, which makes a dead one a real problem in a cold snap. Vent pipes, glass gaskets and ignition parts take the abuse. We repair the controls and confirm the stove draws and vents correctly.
Ignites late, with a puff
Glass fogs or whitens
Burner shuts down unexpectedly
Hot smell on first use
Gas is building up before it ignites. Usually the pilot flame is weak or dirty, or the burner is partly blocked. Stop using it and have it adjusted before it gets worse.
A light haze can appear from new paint or deposits. Persistent film often means the flame needs correct air and gas mix, which we can check on a visit.

Log sets bring the look of a wood fire to older living rooms without the mess. They are sensitive to log placement, clean burner ports and steady gas pressure. If yours smells, sputters or burns on one side only, we find out why and correct it.
Flame lifts or burns unevenly
Soot on logs or hearth
Pilot hard to light
Hissing at the valve or burner
Soot means the flame is starved of air or the logs have shifted into the flame path. We reset the layout, clean the burner and check the mixture.
Follow the maker’s layout diagram exactly. Logs placed over burner ports can choke the flame and create soot, so ask us if you are unsure.

Patio fireplaces and fire tables around Snohomish sit through wet winters, falling leaves and months of disuse. Moisture, spider webs and weak batteries cause most no-light complaints. We clear the burner, test the ignition and make sure you are ready for the first evening outside.
Will not light after sitting idle
Small, weak flame
Remote or switch unresponsive
Water or debris in burner
Confirm the gas valve is open and the tank is not empty if it runs on propane. If both check out, call us, since the igniter or the burner may need cleaning.
A fitted cover helps keep leaves, water and critters out of the burner. Let everything cool fully before covering, and check for webs in spring.


Call or use the form. Tell us the brand if you know it, and we will find a time that suits you.
Our tech finds the fault, explains it plainly and gives upfront pricing. Work begins only after you agree to it.
We complete the repair, test for leaks and clean the flame. You get a fireplace that starts when you ask it to.
A little attention each fall keeps a gas fireplace dependable. Pair these habits with a yearly maintenance visit and surprises become rare.
Lint, pet hair and dust collect around the pilot over summer. Once everything is cold and the gas is off, gently vacuum the openings you can reach.
Weak batteries in the remote or receiver cause many no-light calls. Replace them each fall, and keep fresh backup batteries in the receiver for outages.
A healthy flame is mostly blue at the base with yellow tips on log sets. Heavy yellow, orange or soot means the burner needs attention.
Hold furniture, rugs and decorations well back from the glass and vents. Follow the clearances in your manual, and never stack items on the unit.
Gas appliances can release carbon monoxide when venting fails, and it has no color or smell. Put working alarms near bedrooms and on each level, test them monthly, and if one sounds, get everyone outside and dial 911. Call us for repairs only after the home is declared safe.
Your fireplace usually gives hints before it quits for the season. A dusty smell on the first fire is normal, but the signs below deserve a look from a technician sooner rather than later.
Smell gas? Do not touch switches or try to light anything. Get everyone out, then call 911 or Puget Sound Energy at 1-888-225-5773 from outside. Once it is declared safe, we can handle the repair.

One yearly visit tidies the pilot and glass, checks the gas connections and confirms a healthy flame, so your fireplace is ready before the first foggy Snohomish evening.
Just need one fireplace tune-up this year? Call or book online and we will fit you in.
Yes. We work inside homes throughout Snohomish, including historic houses near downtown. For any visible exterior changes such as vent terminations, it is wise to check with the City first.
Most major gas fireplace, insert and log set brands, including Napoleon, Heat & Glo, Regency, Majestic and Montigo. If you have the model number handy, send it along with your request.
Dust, a closed gas valve, dead remote batteries or a pilot that was shut off for the season are the usual causes. If a quick check does not fix it, call us.
Yes, we service both natural gas and propane units. If you smell propane or gas, leave the home right away and call 911 from outside before you call anyone else.
Same-day visits are often possible, and we answer the phone around the clock. You will get a realistic time window when you call, and we will never promise an exact arrival minute.
Some millivolt units run without power, while electronic ignition models need backup batteries. Check your manual, and call us if you would like help setting up outage-ready operation.

