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Pilot keeps going out? Fireplace clicks but never lights? We’re a Lake Stevens gas fireplace and HVAC company, so help is only a short drive away. We track down the real cause, you approve the price first, and most fireplaces are running again the same day.
A gas fireplace is a gas appliance, just like your furnace. It deserves a technician who works on gas controls, burners and venting every single day.
Thermocouples, thermopiles, pilot assemblies, gas valves, igniters and control boards. We find the part that failed and replace it.
Licensed, bonded and insured. Before we leave, we check for gas leaks and confirm your fireplace is burning clean.
Common repair parts ride on our truck, so most repairs wrap up during the first trip instead of a second appointment.
We service furnaces, heat pumps and AC too. If anything else in the house needs attention, we can look at it on the same visit.
Lake Stevens homes have everything from builder-grade inserts to freestanding stoves and patio fire tables. Find your type below to see the problems we fix most and quick answers from our techs.
An insert turns an old masonry fireplace into a real heat source, so you notice right away when it quits. The usual signs are a pilot that won't hold, ignition clicking with no flame, or the burner shutting down after a few minutes. Our insert repairs focus on reliable ignition, correct venting and a clean, steady flame.
Pilot, igniter and flame sensing problems
Hazy or sooty glass
Venting and draft problems
Burner shutting off on its own
Clicking with no flame usually means the spark is weak, the pilot assembly is dirty, gas isn’t reaching the pilot, or a safety sensor has failed. We test each piece so we replace only the part that actually failed.
That’s normally a safety shutdown. A dirty pilot, a weak thermopile signal or a venting problem can tell the valve to close. Cleaning and testing those parts usually gets it running steady again.
No. A weak flame often points to buildup on the burner, low gas pressure or a restricted air intake. A healthy insert has a full flame and puts out steady heat.
Freestanding gas stoves pack a lot of heat into a small space and lean hard on clean ignition and good venting. If yours runs loud, burns low or won't fire up, we repair the parts that keep it heating safely and quietly.
No flame, delayed lighting or igniter failure
Noisy fans, rattling or grinding blowers
Foggy glass, soot and poor flame color
Draft problems and unexpected shutoffs
Most of the time it’s the blower motor, a loose panel or a fan that needs cleaning. Catching it early keeps a small noise from turning into a failed fan.
Hit-or-miss lighting is usually a dirty igniter or pilot, a weak sensor signal or a control problem. We clean and test the whole ignition circuit to find it.
Yes. A yearly checkup heads off ignition problems, keeps the flame burning clean and catches venting or safety issues before they become a no-heat call.
Log sets give you the look of a real wood fire without the mess, but they're picky about airflow, clean burner ports and exact log placement. If yours smells strange, won't stay lit or burns lopsided, we repair it and dial in a safe, even flame.
Pilot that keeps going out
Lazy flames, slow lighting or a loud whoosh on startup
Plugged burner ports or shifted logs
Gas valve and safety control testing
The usual causes are a worn thermocouple or thermopile, a dirty pilot assembly or a pilot flame that isn’t touching the sensor. A cleaning and a quick meter test normally find it.
Plugged burner ports, logs that have shifted out of place or a gas pressure problem can all throw the flame off. Resetting the logs and cleaning the burner usually evens it out.
A light dusty smell on the first fire of the season is normal. A strong or unusual smell is not. Turn it off and have it checked, and if you smell gas, leave the house and call 911 first.
Patio fireplaces and fire tables sit out in our wet Lake Stevens winters, wind and falling leaves. If yours won't light, burns weak or the controls act up, we clean it up and repair it so it's ready when you want to sit outside.
Lighting problems after rain or months unused
Weak flame, clogged burners and debris
Remote, switch and control problems
Start-of-season safety checks
Water, spider webs and leaves in the burner or a dirty igniter are the usual suspects. A spring tune-up clears them out and gets it lighting reliably again.
Buildup on the burner, a blocked air opening or a supply problem can shrink the flame. Cleaning the burner and checking the gas supply usually brings it back to full size.
Strong wind can blow the flame around and make it hard to stay lit. If yours keeps going out or acts strangely in the wind, shut it off and have it looked at.
Book online or give us a call. We work around your schedule, including evenings and weekends.
We diagnose the problem, explain what failed and show you the cost. Nothing gets fixed until you say yes.
We make the repair, run a safety check, clean up our mess and leave you with a fireplace you can count on.
A gas insert is a real heating appliance, not just decoration. A little yearly care keeps it lighting on the first try and burning clean.
Logs shift and collect soot over time. We put them back in the exact layout the manufacturer calls for and refresh the glowing embers so the flame looks right.
A cloudy film builds up on the glass. A cleaner made for fireplace glass keeps it clear without scratching the ceramic.
A worn rope gasket lets air sneak in, which hurts efficiency and can make the unit run too hot. A leaky seal can also be a carbon monoxide concern, especially near an exhaust fan.
Have the gas line and fittings tested for leaks once a year as part of your tune-up. If you ever smell gas, leave the house first and call 911 or your gas utility from outside.
A gas fireplace sends its exhaust outside through the vent. A worn door gasket, cracked glass or blocked vent can let carbon monoxide back into your living room, and you can’t see or smell it. Keep a working CO alarm on every floor and near bedrooms, test it monthly, and have the fireplace inspected once a year.
Gas fireplaces don’t need much, but they do need something. The sensors, valves and igniters inside slowly drift out of spec, and small problems are cheaper to fix before they turn into a no-start. Keep an eye out for these:
If you smell gas: don’t light the fireplace or flip any switches. Get everyone out, then call 911 or your gas utility. When it’s safe, call us at (425) 225-4756 and we’ll track down the source.
One yearly visit cleans the glass and pilot, refreshes the embers and checks for gas and carbon monoxide, so your fireplace lights on the first cold Lake Stevens night.
Only need a single fireplace tune-up this year? Book one online or give us a call.
The price depends on which part failed. Every repair starts with a diagnostic visit where we pinpoint the problem and show you the cost, and nothing gets fixed until you approve it. If we finish the repair the same day, the $159 diagnostic fee is waived.
All of them. We’re based right here in Lake Stevens and regularly work in Frontier Village, Soper Hill, Cavalero, Bunk Foss, Lochsloy, North Lake Stevens, Old Town and Machias.
Most fireplaces have a lighting instruction plate near the gas valve, often behind the lower grille. Follow those steps exactly. If the pilot won’t light or won’t stay lit after a couple of tries, stop and give us a call.
A dusty smell on the first fire of the season is normal and fades quickly. A smell that hangs around can mean an overheating part or a venting problem, so have it checked. If it smells like gas, get out of the house and call 911 first.
Once a year, ideally before the cold months. A tune-up covers the burner, pilot, glass, door gasket, venting and a gas leak check so your fireplace is ready when you need it.
Use a non-abrasive cleaner made for fireplace glass, and skip anything with ammonia. Clean it only when the unit is completely cool. Household glass cleaners can leave a film that bakes on the next time you use it.
Black glass means soot, and soot comes from a flame that isn’t burning clean. A dirty burner, shifted logs or the wrong air to gas mix are common causes. We clean it up, correct the cause and test the flame so it stays clear.
